Pre-Order Info

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WHAT IS THE BENEFIT OF PRE-ORDER?

Amanda Charming occasionally launches pre-order campaigns to provide our valued customers with the opportunity to be the first to access our latest dress designs. You will also receive a $20 discount when purchasing a dress from our pre-order collection.

HOW LONG DOES IT TAKE FOR MY PRE-ORDER TO ARRIVE?

Our skilled artisans in Vietnam handcraft each and every one of our dresses. Therefore, your pre-order will typically arrive in approximately 3-4 weeks from the pre-order ending date. Below is the breakdown of our schedule:

We handcraft all orders & perform quality check on each dress.
1 week
Express shipment from Vietnam to Australia
2 weeks
Shipping to customers in Australia
1-8 days
Shipping to customers outside Australia
3-10 days

The estimated shipping timeframe for customers, both inside and outside Australia, varies depending on the selected Shipping Method (Standard/Express) during the pre-order placement.

The pre-order ending date is mentioned under the payment button of each dresses. Please contact our support team at customercare@amandacharming.com.au if you have any further questions.

WHAT IF I WANT MY ORDER TO ARRIVE EARLIER?

If you change your mind after making the purchase and decide that you want your order to arrive earlier, please contact our customer care team, and we will do our best to either expedite the delivery or issue you a refund.

CAN I RETURN/EXCHANGE MY ORDER IF IT DOESN'T FIT UPON ARRIVAL?

We provide a comprehensive size guide for each of our pre-order dresses. You can find our 'Size Guide' under the pricing of each product. We recommend always referring to our size chart before placing your order. If you still need assistance in choosing the right size, feel free to reach out to our customer care team via live chat or email at customercare@amandacharming.com.au.

You can always return or exchange your order within the first 30 days of its arrival. For more information, please refer to our Returns/Exchanges policy here.

EXPLORE OUR PRE-ORDER COLLECTION

ENDING ON 30 NOVEMBER 2023